How Nektyd Created a Path to Success for Jim Reynolds Asphalt Contracting
Jim Reynolds Asphalt Contractor, Inc. is a third-generation minority and woman-owned residential & commercial asphalt/concrete maintenance company. Based in Louisville, KY, they bring innovation and professionalism to the asphalt industry.
After implementing Nektyd, Jim Reynolds Asphalt Contracting experienced three significant improvements:
- Increased Operational Efficiency: 30 minutes to 1 hour decrease in morning setup time
- Enhanced Communication: Significant decrease in customer calls regarding scheduling due to improved software communication
- Employee Retention: 100% contractor retention within the last two years
Jim Reynolds Asphalt Contractor aimed to streamline their operations, improve communication with customers and within the field, and enhance their asset and cost tracking. The goal was to focus on scaling the business and creating a leadership culture, rather than being bogged down with day-to-day management.
The company grappled with daily customer communication, ensuring asphalt techs had the necessary equipment, maintaining consistent field communication, and capturing consistent before and after photos.
With Nektyd, Jim Reynolds Asphalt Contractor managed to overcome these hurdles. The software improved asset, equipment, and supply tracking, enhancing cost monitoring. It also fostered a leadership culture by automating management tasks. Customer communication was significantly improved, with updates on arrival and departure times enhancing customer experience.
Nektyd significantly improved operations and efficiency at Jim Reynolds Asphalt Contractor. They retained 100% of their contractors within the last two years, reduced morning setup time, and experienced a drop in customer calls regarding scheduling. Specific metrics highlighted include better inventory tracking, a 95%-99% improvement in fleet setup, and end of day checklist completion, and increased on-the-job productivity with a decrease in travel time.
With Nektyd, Jim Reynolds Asphalt Contractor, Inc. has not only revolutionized its business operations but also created a transformative impact on its workforce management and customer communication. The implementation of Nektyd has led to impressive metrics: a significant decrease in setup time, improved customer communication, and an unbeatable 100% contractor retention rate.
The case of Jim Reynolds Asphalt Contractor highlights the transformative power of Nektyd. Their success story is a testament to the pivotal role that Nektyd plays in fostering a culture of leadership, streamlining operations, and improving overall business efficiency. Through innovative and user-friendly solutions, Nektyd continues to empower businesses, helping them transition from merely managing to truly leading in their respective industries.
In a rapidly evolving industry, Jim Reynolds Asphalt Contractor has proven that with the right tools, companies can overcome operational challenges, improve efficiency, and pave their way to continued growth and success.
Empower Your Business With Nektyd
Streamline Every Step of Your Service Management
Request a personal demo.
Simplify and automate your business by clicking GET DEMO
5-star Google rating.